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If your unit is DOA, please report it to us within 7 days of delivery. We may request immediate verification steps and packaging condition checks to rule out shipping damage.
To the extent permitted by law, this warranty is limited to repair or replacement of the product. We are not responsible for indirect losses such as downtime, loss of revenue, or loss of data.
Warranty / RMA Support : [email protected]
Business Hours : Monday to Thursday, 9:00 AM to 6:00 PM (GMT +8), Friday, 9:00 AM to 5:00
PM (GMT +8)
Return addresss : 47 Kallang Pudding Road, #06-02 Crescent @ Kallang, Singapore
349318
Before we can proceed with a warranty claim, customers are required to perform basic troubleshooting steps. MikroTik also recommends troubleshooting before requesting warranty service/RMA.