Warranty Information

Register for Warranty in Minutes

Protect your purchase and unlock hassle-free support. Create an account or log in, then register your product to activate warranty coverage and enjoy faster assistance when you need it.

  • Faster claims with your product details on file
  • Quick proof of purchase and warranty status lookup
  • Easy service tracking in one place

Having questions? Check our Warranty FAQ or Contact Us

Dead on Arrival (DOA)

If your unit is DOA, please report it to us within 7 days of delivery. We may request immediate verification steps and packaging condition checks to rule out shipping damage.

Shipping / Turnaround / Data Responsiblity

Limitation of Liability

To the extent permitted by law, this warranty is limited to repair or replacement of the product. We are not responsible for indirect losses such as downtime, loss of revenue, or loss of data.

Contact

Warranty / RMA Support : [email protected]
Business Hours : Monday to Thursday, 9:00 AM to 6:00 PM (GMT +8), Friday, 9:00 AM to 5:00 PM (GMT +8)
Return addresss : 47 Kallang Pudding Road, #06-02 Crescent @ Kallang, Singapore 349318

Troubleshooting is required before Warranty/RMA

Before we can proceed with a warranty claim, customers are required to perform basic troubleshooting steps. MikroTik also recommends troubleshooting before requesting warranty service/RMA.